Frequently Asked Questions

Why Pay A Monthly Fee?

When you sign up to have Creekview manage your web presence, you are not “financing” or “leasing” a website.  You are hiring a top notch technical support and design team that will consistently maintain and update your site to ensure optimal design, performance, and security. We are on call to make unlimited updates or troubleshoot issues, always at no additional charge to you.

What Happens If I Cancel?

We design, build and manage your website for you as part of our monthly web management service. Because each site is included as a part of the hosted services we provide, your site will go offline should you choose to cancel. You do not have to worry about losing your site, however, as we offer the ability for you to purchase the site outright. If you prefer to handle all of the technical and design aspects of your site yourself, send an email to info@creekviewcreative.com to get pricing.

Do I Have To Sign A Contract?

Absolutely not! We do not believe in forcing you to use our services. We love happy customers, and want to earn your business month after month by wowing you with great service. We hope that you’ll never want to leave, but if you do we will promptly and courteously cancel your plan. Your site will be archived for 1 year should you decide to start services up again during that time.

What Is WordPress?

WordPress is a blog and web-publishing platform that’s not only easy to use, but recognized as a standard in website creation. With its focus on aesthetics, web standards and usability, WordPress is an open-source platform that lets you manage everything from a small personal blog to a large commercial site with hundreds of pages. Hundreds of thousands of sites trust their online presence to WordPress.

Is Web Hosting Included?

Yes, web hosting is included in our monthly web management service. We host all of our sites on ultra reliable servers built expressly to optimize WordPress with high-performance features such as load-balancing and SSD drives.

How Long Does It Take?

We treat each site as a custom build, and dedicate the time and resources necessary to provide you with a high quality, professional website. While every site is unique, we strive to complete all builds before you are billed for the second month’s service fee. In other words, 4 weeks or less. Some sites are more complex than others, however, and may require a slightly longer timeframe.

Still Have Questions?

We want you to feel confident in choosing Creekview Creative to manage your web presence, and are happy to answer any and all questions you may have.  Feel free to call us at 866.377.4585, or submit a contact request.